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Terms and Conditions

Check-in
date
Check-out
date

Terms and Conditions

of your stay

  1. The payment for your stay is made at check-in. The required amount can be paid in cash or with a payment card.
  2. The check-in time at Willa Deco is 16:00. Please inform us about an early arrival, however, we do not guarantee room availability. Willa Deco offers free luggage storage.
  3. Check-out time at Willa Deco is11:00. If you would like to leave the apartment later, please contact the staff.
  4. Daily cleaning is not included in the price. If you stay for a week or longer, your apartment will be cleaned once a week, along with the change of towels and bed linen. On request, we also offer paid cleaning service at the selected time.
  5. Shared equipment includes an iron with an ironing board at your disposal, paid laundry and ironing service.
  6. Willa Deco offers breakfast served by an external catering company. The current menu is available at the reception. We accept breakfast orders one day in advance.
  7. The reception at Willa Deco is open during the check-in and check-out periods and at certain times during the day.
  8. In addition, we offer you an emergency telephone which available 24 hours per day.
  9. Smoking is strictly forbidden in all apartments and common areas, except for the designated area in the garden, on balconies and terraces.
  10. Willa Deco does not accept pets.
  11. The fee for losing a magnetic door card is PLN 30.
  12. The deposit in Willa Deco is charged in the form of your credit card details as a protection against damage. In the event of a damage discovered after your departure, you will be informed about the value of damage and the required amount will be taken from your card.
  13. Willa Deco does not offer extra beds in the apartments.
  14. Families with children are always welcome. Therefore, we do not charge extra for one child sleeping on the parents' bed.
  15. If you cancel your reservation more than 7 days before the planned arrival, you will not be charged extra costs.
  16. If you cancel your reservation less than 7 days before the planned arrival, we will charge your credit card with 30% of the total booking amount.
  17. The staff has the right to enter the guest's room upon his consent, in case of a danger threatening other people or failure to comply with the terms and conditions.

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